A little helping hand

What can we clear up?

Add a website, then check your alerts go to the right inbox.

Each alert says what happened, what it means and what to check.

Manage invoices, payment method and cancellation from your account.

No. Monitoring helps detect issues. It does not replace hosting support, backups or website maintenance.

Only sites you own or are authorised to manage. You confirm this when adding a website.

To avoid false alarms, Pingee re-checks after a failure and only alerts after two failures in a row.

Use the support email shown on your account page once available. No response-time guarantee is included.