Website uptime monitoring for small businesses

What Pingee checks

Every five minutes Pingee requests your website’s address the way a visitor would. It follows redirects, expects a normal successful response, and records how long that took. If the site cannot be reached, returns an error or times out, Pingee checks again a minute later.

When you get an alert

To avoid false alarms, Pingee only alerts after two failed checks in a row. You then get an email explaining what failed, the likely impact and a sensible next step. When the site is back, you get a recovery email, and the incident is closed in your dashboard.

Example finding

Website offline. “We couldn’t reach your website in two consecutive checks (connection timed out). Ask your hosting provider or website developer to investigate, and check recent changes to your DNS or hosting plan.”

What it can and can’t do

• Checks run from a single location, so a problem that only affects some visitors or some countries may not be detected.
• Pingee detects and reports problems. It does not fix them, restart servers or replace hosting support or backups.
• A page that loads but is broken (a faulty checkout, for example) will look “up” to a simple availability check.
• Form testing is coming soon and is not part of any plan today.

Which plan?

Uptime monitoring is included in every plan, from Starter at £5 a month for one website. Plus covers up to five websites and Business up to ten. See pricing for exactly what each plan includes.

Frequently asked questions

How quickly will I know my site is down?

Checks run every five minutes, and an alert is sent after two failed checks in a row, so allow for a few minutes before you are told.

Can I try it first?

The free website checker gives you a one-off availability, SSL and basic email check with no card required.

My site is down right now. What should I do?

Our guide My website is down: what to check first walks through it step by step.